How We Operate

Our operating model is deliberately structured.

• China-based operations with on-the-ground presence

• Western commercial standards applied locally

• Process-driven decision making

• Defined scopes, timelines, and reporting

• Transparent financial arrangements

We do not rely on informal relationships or ad-hoc problem solving.

Every engagement is governed by documented processes and clear authority.

Client Engagement Philosophy

We work with a limited number of clients to ensure depth of involvement and consistent execution.

Our clients typically require:

• Ongoing supply chain management

• Repeat procurement cycles

• Operational discipline

• Professional representation in China

We are selective by design.
If an engagement cannot be structured properly, we will not proceed.

Transparency & Integrity

Transparency is fundamental to how we operate.

• Fees are agreed in advance

• Retainers and Commissions are clearly defined

• Third-party services (inspections, lab testing, freight) are billed strictly at cost

• No hidden margins, no undisclosed incentives

Our commercial model is aligned with long-term client success, not transactional volume.

Our Ethos

Professional. Personal. Precise.

• Professional in standards, conduct, and execution

• Personal in accountability and client communication

• Precise in process, data, and decision making

These principles guide how we operate internally and how we represent our clients externally.

Location & Reach

Boardman Apex SCM is headquartered in Haikou, China, operating within the Hainan Free Trade Port framework, and serving clients across the UK, EU, North America, Australia, and New Zealand.

Our positioning in China allows us to combine international commercial expectations national operational control.